Help customers reach the right local services
Make it easier for platforms to recognize where your network serves customers. Set the country and city for your IPv4 addresses, then follow the geofeed publication and location database results from one place in your LARUS account.
Update the location in your account
- Open IP address management and select the address block you want to update. If you are signed out, sign in to continue.
- Open Geolocation in the address details. If the block has no route yet, use Routing & authorization to set up its ASN first. For an existing location, select Change location.
- Choose the country, search for the city and select it from the results. If your city is missing, choose City not listed? to request its addition.
- Select Update location. Follow the saved location, geofeed publication and individual database results on the same page.
See where the update has arrived
The location view shows the requested country and city alongside the geofeed publication state. Expand the database results to see the IP checked, each provider’s reported location and the time of its observation. This lets you identify which results already match and which need follow-up.
A WHOIS registration record and a geolocation database do different jobs. The geofeed gives location providers a consistent source; the database results help you track when that location reaches them. Check the services your customers actually use as well.
Get help with a location that still looks wrong
Share the affected prefix, the IP you checked, the expected country and city, and the service showing the wrong result with LARUS support. Your account’s database results and timestamps give the team a clear starting point to resolve the mismatch.
