Support Center

Customer Service

Our dedicated Customer Service team is here to assist you with any inquiries or issues you may have. Whether you need help with your account, product information, or general questions, feel free to reach out to us at cs@larus.help.

Sourcing Department

If you have questions about product sourcing, procurement, or vendor partnerships, our Sourcing team is ready to help. Contact us at sourcing@larus.help for assistance with your sourcing needs.

Abuse Reporting

To report any abusive behavior or violations of our policies, please contact our Abuse Reporting team. Your concerns are taken seriously, and we are committed to ensuring a safe environment. Reach us at abuse@larus.help.

Law Enforcement Inquiries

For law enforcement agencies requiring assistance or information, please reach out to our Law Enforcement team. We are here to cooperate and provide the necessary support. Contact us at lawenforcement@larus.help.

Network Operations Center (NOC)

Our Network Operations Center (NOC) monitors and manages our network infrastructure. If you experience any technical issues or outages, please contact us at noc@larus.help for immediate assistance.

Sales Department

Interested in our products or services? Our Sales team is here to provide you with information, pricing, and support for your purchasing decisions. Reach out to us at sales@larus.help to get started.

Technical Support

For technical assistance with our products or services, our Support team is available to help you troubleshoot and resolve any issues. Contact us at support@larus.help for prompt support.

We are multilingual and speak in your language.

IF YOU'D LIKE TO CONTACT US NOW

You can reach us via the channel below or use the live chat at bottom right.

+852-29888918
info@LARUS.NET
A3, 11/F, TML Tower,Tsuen Wan, N.T, HongKong SAR A3, 11/F, TML Tower,
Tsuen Wan, N.T, Hong
Kong SAR

IF YOU'D LIKE US TO CONTACT YOU

Kindly fill in the form below and our IP specialist will contact you on the same working day.